Deposit Policy Changes 2026-07-08
Notice of Reservation Deposit Adjustment Effective immediately, the reservation deposits have been adjusted as follows (existing reservations remain unaffected):
-
SINGLE ROOM & Boutique Business Guest Suite: NT$20,000
-
Deluxe Double Suite, Luxury Family Suite & Royal Family Suite : NT$30,000
Cancellation Policy Cancellations are calculated based on the check-in date:
-
Within 8 days of check-in: Non-refundable.
-
8 days prior to check-in: A refund of NT$5,000 will be issued.
-
15 days prior to check-in: A 50% refund will be issued.
Please note: Any modification of the reservation dates will be treated as a cancellation.
Force Majeure & Flight Cancellations In the event of a cancellation due to force majeure or flight cancellations, guests may provide official documentation to receive a full refund free of charge, or request to change their reservation dates.